SMS Privacy: Romac Industries, Inc. Equipment Alert SMS Program
Effective date: November 13, 2026
1-SMS Privacy Policy
About this policy
This Privacy Policy explains how Romac Industries, Inc. (“Romac,” “we,” “us,” or “our”) collects, uses, and protects information associated with our equipment alarm and operational status SMS notification program. This program uses our Ignition supervisory control and data acquisition system to notify participating employees and maintenance personnel about equipment and process conditions.
Information we collect
For this program, we collect mobile phone numbers and information identifying enrolled participants. We also maintain consent and enrollment information and may retain message delivery records, opt-out requests, and replies related to the notification program.
How we use information
We use this information to:
Enroll participants who have agreed to receive equipment-alert text messages.
Associate mobile phone numbers with the appropriate Ignition user profiles.
Send equipment faults, out-of-range process conditions, downtime alerts, and return-to-normal notifications.
Manage notification delivery, provide support, and process opt-out requests.
This SMS program is for operational notifications, not marketing or promotional messages.
Sharing of information
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
We may provide mobile phone numbers and message-related information to service providers, including our SMS delivery provider, solely as necessary to operate and support the notification program. SMS opt-in data and consent information are not shared with third parties for their own marketing or promotional purposes.
Consent and your choices
Participants enroll by providing affirmative verbal consent to an authorized Romac administrator or supervisor before their mobile number is added to the notification program.
You may stop receiving SMS notifications by replying STOP to a program message. You may also contact system administrator to request removal from the program.
For assistance, reply HELP
2- SMS Terms & Conditions
Romac Industries, Inc. Equipment Alert SMS Program
Effective date: November 13, 2026
SMS Terms
These terms govern participation in the Romac Industries, Inc. (“Romac”) equipment alarm and operational status SMS notification program.
Program description
Romac uses its Ignition system and SMS delivery service to send automated equipment and operational notifications to enrolled employees and maintenance personnel.
Messages may include:
Equipment faults and alarm conditions.
Process values outside configured limits.
Equipment downtime.
Return-to-normal notifications.
Enrollment confirmations and responses to support or opt-out requests.
This program does not send marketing or promotional messages.
Enrollment and consent
To enroll, an authorized Romac administrator or supervisor explains the notification program and requests your affirmative verbal consent. If you agree, you provide your mobile phone number, which is added to your Ignition user profile for notifications.
Only provide a mobile phone number that you are authorized to use. Notify [program support contact] if your number changes or is reassigned.
Message frequency and charges
Message frequency varies depending on equipment conditions, alarm activity, and your assigned notification responsibilities.
Message and data rates may apply. Contact your mobile service provider for information about charges under your plan.
How to opt out
Reply STOP to any program message to stop receiving SMS notifications from this program. You may receive a final message confirming your opt-out.
You may also contact the system administrator to request removal from the program.
Delivery limitations
Message delivery depends on mobile carrier services, network availability, device settings, and the availability of the notification systems. Messages may be delayed or may not be delivered. Carriers are not liable for delayed or undelivered messages.
This SMS program is a supplemental operational notification channel. It is not an emergency communications service and does not replace required safety systems, local alarms, or established emergency and maintenance procedures.
Privacy
Information collected for this program is handled according to our Privacy Policy, available at: Privacy Policy — ROMAC INDUSTRIES
Contact Information
Romac Industries, Inc.
21919 20th Avenue SE
Suite 100
Bothell, WA, 98021
Phone: (800) 426-9341
Fax: (425) 951-6201
Email: info@romac.com
Website: www.romac.com